Their website said they had 32 of these big ticket items in stock. Then after ordering I got this. To have 32 and then say you are out of stock sounds like a gross case of software management. They lost my business for good.
Here is their reply:
Dear Mr. /Ms. …,
We are sorry to tell you the items you ordered are currently out of stock in ourUS warehouse. Would you like exchange unshipped item(s) for in-stock one?In most cases, we may replenish the stock within 1-2 weeks, and we will ship them to you as soon as possible.
If we did not receive your reply, we will consider that you agreed to wait, and send the items to you once they are restocked.Weappreciate your kind understanding.
If you need to change or cancel unshipped items(s), you may clickContact Us or reply us directly.
Have a nice day
Flora
Support@Tmart.com
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